News & Updates

Insurance Consumer Advocate

Insurance Consumer Advocate to Host Balance Billing Forum

Insurance Consumer Advocate to Host Balance Billing Forum

Insurance Consumer Advocate Sha’Ron James will host a forum on October 15, 2015, entitled “Finding a Balanced Approach to Unexpected Medical Expenses.”  The forum will bring consumers, medical professionals, insurers and other interested parties together to discuss the balance billing issue.  Ms. James recently told the Florida House of Representatives’ Banking & Insurance Subcommittee that […]

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Consumer Advocate Identifies AOB Issue as a Property Insurance Priority

Consumer Advocate Identifies AOB Issue as a Property Insurance Priority

Insurance Consumer Advocate Sha’Ron James recently told the House of Representatives’ Banking & Insurance Subcommittee that the assignment of benefits issue is a priority for her office in the 2016 legislative session due to the adverse impact it is having on consumers.  While she indicated that her office is still evaluating the issue and is […]

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CFO Names New Insurance Consumer Advocate

CFO Names New Insurance Consumer Advocate

Florida’s Chief Financial Officer Jeff Atwater has named Sha’Ron James as the state’s Insurance Consumer Advocate effective August 3.  Ms. James most recently has been the Director of the Division of Rehabilitation & Liquidation within the Department of Financial Services.  “Sha’Ron’s experience holding insurance companies accountable and her in-depth understanding of the insurance industry raises […]

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Burgess to Return as Consumer Advocate

Burgess to Return as Consumer Advocate

The start of today’s meeting of the Senate Banking & Insurance Committee included an announcement from chairman David Simmons that Steve Burgess, the committee’s staff director, will be leaving to become Florida’s Insurance Consumer Advocate.  Burgess has held the consumer advocate position previously, but most recently has been the committee’s staff director for the last five years.  […]

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Working Group Resumes Discussion

Working Group Resumes Discussion

The Homeowners’ Policy and Claims Bill of Rights Working Group is scheduled to hold a conference call Tuesday beginning at 10:00 to resume consideration of various issues relating to the homeowners insurance claims process.  The Insurance Consumer Advocate previously indicated she hopes to have a draft report available by July 30, so the conference call likely will […]

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Consumer Advocate Working Group Kicks Off

Consumer Advocate Working Group Kicks Off

Today marks the first meeting of the Homeowners Policy & Claims Bill of Rights Working Group.  The group, convened by the Insurance Consumer Advocate, consists of regulators, consumer groups, representatives of trial lawyers and public adjusters, and the insurance industry.  The formation of the group follows feedback received by the consumer advocate and the Department […]

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Consumer Advocate Asks About Surplus Note Program

Consumer Advocate Asks About Surplus Note Program

Insurance Consumer Advocate Robin Westcott sent a letter to Citizens Property Insurance Corporation seeking additional information about several aspects of Citizens’ proposed surplus note program.  Her letter encourages Citizens to fully analyze the proposal to ensure that a cost-benefit analysis justifies the commitment of up to $350 million in surplus notes. The letter asks how Citizens […]

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Rate Hearing Provides Forum for Discussion of Citizens Rates

Rate Hearing Provides Forum for Discussion of Citizens Rates

The Florida Office of Insurance Regulation held a public hearing today in Miami to seek additional information about Citizens Property Insurance Corporation’s recommended rate filings and to allow interested parties to comment.  Florida law specifies that Citizens will submit actuarially sound rates, provided that no policyholders’ rates will go up by more than 10% (with […]

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