News & Updates

Consumer Advocate

Insurance Consumer Advocate to Host Balance Billing Forum

Insurance Consumer Advocate to Host Balance Billing Forum

Insurance Consumer Advocate Sha’Ron James will host a forum on October 15, 2015, entitled “Finding a Balanced Approach to Unexpected Medical Expenses.”  The forum will bring consumers, medical professionals, insurers and other interested parties together to discuss the balance billing issue.  Ms. James recently told the Florida House of Representatives’ Banking & Insurance Subcommittee that […]

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Consumer Advocate Identifies AOB Issue as a Property Insurance Priority

Consumer Advocate Identifies AOB Issue as a Property Insurance Priority

Insurance Consumer Advocate Sha’Ron James recently told the House of Representatives’ Banking & Insurance Subcommittee that the assignment of benefits issue is a priority for her office in the 2016 legislative session due to the adverse impact it is having on consumers.  While she indicated that her office is still evaluating the issue and is […]

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CFO Names New Insurance Consumer Advocate

CFO Names New Insurance Consumer Advocate

Florida’s Chief Financial Officer Jeff Atwater has named Sha’Ron James as the state’s Insurance Consumer Advocate effective August 3.  Ms. James most recently has been the Director of the Division of Rehabilitation & Liquidation within the Department of Financial Services.  “Sha’Ron’s experience holding insurance companies accountable and her in-depth understanding of the insurance industry raises […]

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Citizens Assessment Revision in Hands of Senate

Citizens Assessment Revision in Hands of Senate

The Florida House of Representatives has advanced HB 1127 by a vote of 89-25, sending it to the Senate for consideration.  This is the bill that would decrease the reliance of Citizens Property Insurance Corporation on regular assessments, shifting instead to more of an emergency assessment-based approach.  This is a rare bill in which Citizens, […]

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Consumer Advocate to Convene PIP Group

Consumer Advocate to Convene PIP Group

Robin Westcott, Florida’s recently named Insurance Consumer Advocate, has indicated she will create a working group to develop policy recommendations to address concerns in the Personal Injury Protection market. PIP fraud has received considerable attention over the last year, but efforts to address problems in this area stalled in the 2011 legislative session. In announcing […]

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Robin Westcott Named Insurance Consumer Advocate

Robin Westcott Named Insurance Consumer Advocate

Chief Financial Officer Jeff Atwater has named Robin Westcott as Florida’s next Insurance Consumer Advocate.  CFO Atwater chose Ms. Westcott based on her long career in insurance regulation and her knowledge of issues that affect the insurance-buying public.  “Robin will be an ardent, outspoken and persistent advocate for Florida’s insurance consumers,” said CFO Atwater.  “She is committed to […]

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Report Card Rule Raises Public Policy Issues

Report Card Rule Raises Public Policy Issues

The Office of the Insurance Consumer Advocate held its most recent hearing last week on the insurer report card rule.  Most insurers commenting on the rules believe that a “report card” can provide valuable information to insurance consumers as they consider their residential insurance options.  However, the industry believes that the rule in its current […]

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Insurer Report Card Rule Re-Proposed

Insurer Report Card Rule Re-Proposed

The Financial Services Commission has republished notice of proposed rulemaking relating to an insurer report card rule.  The current version of the rule was scheduled to be presented to the Financial Services Commission at its August 26, 2010 meeting.  However, due to procedural requirements, the rule will not be presented to the FSC at that […]

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