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Bill cutting AI from insurance claims clears first Senate hurdle

Floridians who want humans to assess their need for home repairs after a hurricane are cheering a move by the Senate Banking and Insurance Committee.

The panel approved a Sen. Jennifer Bradley bill (SB 794) that would restrict the use of artificial intelligence, mandating manual review of claim denials by a “qualified human professional” who is compelled to sign off on the refusal to pay out.

“The bill emphasizes the need for human oversight in the decision-making process by providing the insurer’s decision to deny claim or any portion of a claim must be made by a human being,” Bradley said.