News & Updates

Department of Financial Services

Consumer Advocate Working Group Kicks Off

Consumer Advocate Working Group Kicks Off

Today marks the first meeting of the Homeowners Policy & Claims Bill of Rights Working Group.  The group, convened by the Insurance Consumer Advocate, consists of regulators, consumer groups, representatives of trial lawyers and public adjusters, and the insurance industry.  The formation of the group follows feedback received by the consumer advocate and the Department […]

Continue Reading →

Citizens Releases Claims Performance Measures

Citizens Releases Claims Performance Measures

Citizens Property Insurance Corporation’s claims volume is up but policyholder satisfaction has increased according to claims performance measures through the first quarter of 2012.  Based on activity through the first quarter Citizens estimates it will receive First Notice of Loss on approximately 70,000 claims in 2012.  This would be an increase over the 66,044 First […]

Continue Reading →

Reform for PIP Squeaks Through on Final Day of Session

Reform for PIP Squeaks Through on Final Day of Session

After intense debate throughout the 2012 legislative session, the Florida House of Representatives and Senate reached a compromise on reforms for Florida’s Personal Injury Protection (PIP) auto insurance system.  The bill and its reform proposals were the subject of considerable analysis and discussion prior to the session and throughout its two-month term.  Insurance Commissioner Kevin […]

Continue Reading →

New Changes Regarding Appointments in Florida

New Changes Regarding Appointments in Florida

The Department of Financial Services (DFS), Division of Agent and Agency Services released information on new changes beginning January 18, 2012 on the appointments and renewals of licensees in Florida.  The Department says its focus is on the timeliness and accuracy of information.  The changes assess late fees for failing to meet specified deadlines for […]

Continue Reading →

Senate Committee Reviews Public Records Exemption for DFS Service Requests

Senate Committee Reviews Public Records Exemption for DFS Service Requests

The Banking & Insurance Committee of the Florida Senate has completed its review of a public records exemption for information submitted to the Department of Financial Services or Office of Insurance Regulation in connection with consumer service requests.  The exemption applies to information submitted by consumers to the DFS’ Division of Consumer Services and to […]

Continue Reading →