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Florida advances bill on AI use in claims handling

New legislation filed in Florida would place AI parameters within insurance claims handling and require mandatory human reviews of claim denials as soon as July 1, if passed.

HB 527, and companion bill SB 202, would apply to information provided to insurers by algorithms, artificial intelligence systems, or machine learning systems, none of which may serve as the sole basis for adjusting or denying a claim, in whole or in part.